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Enjoy Free Standard Shipping With Your Purchase!
Free domestic shipping within the continental US is included with each and every purchase at TheWatchery.com order and no minimum amount is required. Your purchase will ship standard ground via UPS and should arrive at its destination within 1 – 7 days. Domestic orders outside the 48 continental states: Alaska, Hawaii, Puerto Rico & the U.S. Virgin Islands require Second Day Air service at a nominal fee.
For more expedited shipping, you can also select other shipping options via UPS at additional shipping costs.
If you have any questions regarding shipping or delivery, please send us an Online Inquiry or call our Customer Service department at 1-866-752-3681.
Free Standard Shipping!*
TheWatchery.com is proud to offer FREE standard shipping on all orders (excluding taxes and shipping & handling charges) to all U.S. destinations except Alaska and Hawaii. Shipments to Alaska and Hawaii can only be shipped by 2nd Business Day service or Next Business Day Morning service (Next Business Day Morning service only assures that the package will be delivered the next business day).
Shipping to the 50 United States, Puerto Rico, and APO/FPO addresses.
Yes. We can ship to PO and APO/FPO addresses via UPS SurePost®. Orders Over $700 cannot be shipped to PO boxes. Physical addresses are required for all purchases over $700 regardless of their destination.
Do you offer Saturday Delivery?
Yes. We ship via UPS Saturday Delivery ($39.95).
Will you ship outside the United States?
TheWatchery.com offers shipping to over 40 countries worldwide. Please click here for further details.
How can I track my order?
You can use the shipment tracking number on www.ups.com.
What is UPS SurePost® & Mail Innovations®?
UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
Refusal of Delivery
If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by TheWatchery.com. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible. This does not apply to packages that appear to be damaged in shipping.
Incorrect Shipping Address Provided
Packages that are returned because of an incorrect address provided by the customer will be subject to additional shipping charges. When we receive the package in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible.
What is UPS MyChoice® Tracking?
Log in to ups.com and track your packages to reroute, reschedule, or authorize a shipment release for your delivery. You'll get an email, voice, or text message the day before your delivery letting you know when your package will arrive.