Frequently Asked Questions
- Are the watches sold at TheWatchery brand new or used watches?
- Why should I purchase a watch at The Watchery?
- How do I know that my luxury watch is an authentic watch?
- Is TheWatchery an authorized dealer for luxury watches?
- How are you able to sell your watches for so cheap?
- Do the watches come with serial numbers?
- Do the watches come with a box and documentation?
- Do your watches come with a warranty?
- How long does it take to receive my watch?
- What type of payments do you accept?
- How much do you charge for shipping?
- Do I have to be available to sign for the package?
- Do you ship to addresses other than the credit card billing address?
- Do you ship to unconfirmed paypal addresses?
- Do you ship to P.O. boxes, APOs or FPOs?
- Do you ship internationally?
- Will I have to pay customs?
- Do you accept international credit cards?
- Can I order a watch that is not available on your website?
- What do you do to ensure security and prevent fraud?
- Can I see your watches when I visit New York?
- Where do you get your watches?
- Do you buy preowned watches?
- What is your return policy?
- What is your holiday return policy?
- Do I have to pay tax?
- Who will repair my watch if it breaks?
- Do you carry watch straps?
- Do you size watches?
- Can I size my watch myself?
- What is the difference between an automatic and a mechanical watch?
- Can I go swimming with my watch?
- What is a midsize watch?
- When will I need to replace my watch battery?
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